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[Android] Users have NA as user custom property

Minh Dang

November 23, 2022 09:51

Hi Countly team,

I'm using Countly SDK with version 22.06.0.

In Countly user dashboard, when using Drill, I see there are lots of NA values as user custom property.

It happened in all of my user custom property.

The function that I am using is

fun sendUserAttributes(properties: Map<String, Any>) {
    if (Countly.sharedInstance().isInitialized) {
        Countly.sharedInstance().userProfile()?.let {
            it.setProperties(properties.toMapString())
            it.save()
        }
    }
}

and I don't use setUserProperties() function while app is initing.

So please help me figure out what the problem is? There are any wrong in source code from my side?

Thank you in advance.

Comments

1 comment

Official comment

Deniz Erten
November 25, 2022 10:18

Hi Minh Dang,

Can you please share which SDK you are using (among these: https://support.count.ly/hc/en-us/sections/360007310512-SDKs), your SDK logs (https://support.count.ly/hc/en-us/articles/900000908046-Getting-started-with-SDKs#1-check-sdk-logs), your Countly init code block, incoming data logs from your server and any other place that you see these NA values (like maybe in visitor profiles).

Regards

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