Dashboard in self hosting

How to open dashboard in self hosted server application ?



  • Hello,
    so installation script should install nginx, which is bind to 80 port so Countly should be the root of your server domain.

    If you have local server it would be


    for remote server try remote server ip address or domain assigned to that server

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  • I had followed the steps at

    While accessing I get the error

    Unable to connect
    Firefox can’t establish a connection to the server at
    What files do I need to update for configuration and how?

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  • This is very old documentation, for latest versions please use this:

    in most cases just running install script is enough

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  • Yes, Before following these steps I was able to open dashboard locally but I was not able to see my android device/application details in dashboard so I followed few steps from there for MangoDB installation but the problem is I am stuck with the error cited before i.e not able to open/access dashboard

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  • If error says you are not able to connect, it means that even nginx is not running.

    Check if nginx is runing

    ps ax | grep nginx

    What OS version are you using? What Countly version?

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  • Thanks for a prompt response. I am new with Ubuntu and countly.

    Here is required details

    OS: Ubuntu 18.04 LTS , Codename: bionic,

    After executing ps ax | grep nginx in terminal

    763 ? Ss 0:00 nginx: master process /usr/sbin/nginx -g daemon on; master_process on;
    764 ? S 0:00 nginx: worker process
    765 ? S 0:00 nginx: worker process
    766 ? S 0:00 nginx: worker process
    767 ? S 0:00 nginx: worker process.

    I restarted the nginx

    service nginx restart

    But still unable to workout

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  • Ok, so nginx works.

    Can you provide:

    1. Countly version
    2. logs inside countly directory, as countly/log/countly-api.log and countly/log/countly-dashboard.log
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  • Thanks I managed to start countly by official site.

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