Custom Events not tracking

I fire custom event from my Web-application :

                key: "web.formSubmit." + pageName

But don't see its in Events on *** I see custom events on EVENT LOGS but don't see on Events>All Events
I use:
Application Name: Clienteer - Ukraine
Application Type: Desktop (because we agregate info from desktop application and web)

I thought problem in Application Type, but when I changed type to Web - problem was not solved.
When I used demo custom events was worked.



  • Are there any errors you see in Event logs?

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  • Hello,
    I think you have reached limit for unique event keys, which is 500

    You can increase this limit under Management -> Configurations -> API -> Max unique event keys
    but you can't increase it indefinitely, eventually if you have too many events, it would clog loading your UI for events.

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  • Yes, I see the next:
    Problems occurred:
    Crash missing _os property
    App is not web type, but receives data from Web SDK

    When I switch to Web type application this message disappear, but custom event still doesn't show in Events>All Events

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  • I cannot see item Configurations in my Management menu

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  • You need to be a Global Admin to see that

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