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Sorry, there are no push-enabled users for specified options IONIC

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khalil
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I integrated the phonegap push and count.ly plugins into my ionic project , I configured the push server and I get the push token . I still have this problem No user can enable push for the specified options.
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  • Team Countly Avatar
    Görkem Çetin

    Thanks. I have asked my colleague to check this.

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    Trinisoft Technologies

    There are 2 types of push token.

    Are you sure you are using dev vs production push token.

    Are you using the sample example?

    In the countly reply.

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  • Avatar
    khalil

    yes by default countly recorded the push token in production mode here is my code I have no error and I have to import the file countly.ts in my project ionic for the tracker it's good for the push no
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  • Avatar
    khalil

    this is the function that records the push token
    image

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  • Avatar
    Trinisoft Technologies

    @khalilbhs

    Or this is not updated.

    Let me update the ts file.
    This is old version of push notification.
    This is deprecated.

    Thanks

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  • Avatar
    Trinisoft Technologies
    gorkem:

    Thanks. I have asked my colleague to check this.

    Here is the issue, please keep yourself update from the above link.

    Will take a day to complete this work.

    Thanks

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  • Avatar
    khalil

    yes I noticed that the function is not up to date with version 18.08.2 thank you very much I'm waiting for the update

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  • Avatar
    khalil

    I have a comment about that I think it wrong to update because is not up to date and is not functionable I still have a problem with this messaging mode me I always pass 0 directly for the production mode
    image

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  • Avatar
    Trinisoft Technologies

    I have updated only push notification method.

    So you can use it at the moment.

    I will update the reset of the SDK later on.

    Thanks

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  • Avatar
    Trinisoft Technologies 
    push.on('registration', function (data: any) {
  alert(data.registrationId);
  self.countly.sendPushToken({
    "token": data.registrationId,
    "messagingMode": self.countly.messagingMode.DEVELOPMENT
  });
});
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    Trinisoft Technologies
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  • Avatar
    khalil

    now the problem is solved Thanks
    image

    I think you have to remove this
    image

    It's normal that I received the notification after a minute or more at a certain time I didn't receive it !!??

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  • Avatar
    Trinisoft Technologies

    Oops I have removed it but not pushed sorry.

    Thanks for reminding me.

    I will update again.

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  • Avatar
    Trinisoft Technologies
    khalilbhs:

    It's normal that I received the notification after a minute or more at a certain time I didn't receive it !!??

    I receive the notification instantaneously, when I was testing it.

    But you can review on this with Gorkem or Erkan.

    Thanks

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  • Team Countly Avatar
    Görkem Çetin

    Not exactly sure what you meant by this, however it is normal for push notifications to arrive later, and not immediately. If this persists, please let us know.

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  • Avatar
    khalil

    No now i receive notifications instantly it's great thank you very much for your help i really appreciate it

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  • Avatar
    khalil

    now i have the same problem with iOs i get the fcm token and it didn't register the users 😦

    Sans%20titre123

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  • Avatar
    Trinisoft Technologies

    Ok, reviewing it.

    I rested it last time and it was working.

    Oh it's ionic, I will review it.

    It's tested on Cordova.

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  • Avatar
    khalil

    yes with ionic I tested it and did not working the user registration with iOS. the problem in record ,everything is configured and i have the token fcm

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