Unity3D Countly SDK seems to have a statistical bug?

Recently used for a period of time Unity3D Countly SDK found that there are no new users, accumulated users, each software package, there will be only one new user, accumulated users. After I use the official SDK parameter settings, what about packaging? Is this question the SDK reason or not set correctly?

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  • Thanks for asking.

    We are working on Unity SDK and there will be a new release without bugs soon.

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  • Hey, this question has been plaguing us for a long time, can it be released soon?

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  • We are mostly done with features and testing with Android & iOS platforms. Unfortunately I cannot provide you a deadline or timeline for this. But we will most likely release by next month.

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  • When will the new version be released? I have been waiting for 8 weeks.

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  • Still working on it. Thank you for your patience.

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  • As I'm also working with Unity - is there an updated rough estimation when to expect the plugin?

    Just downloaded the repo you have set up, which already allows to send quite a bit (even if not everything is set up properly etc. pp.). What more features are to be expected in the "finalised" version of the Unity SDK?

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  • @Stoffel almost everything our native SDKs have, will be present in Unity SDK, e.g push notifications, automated/manual crash reporting, automated/manual session handling, custom events with count, sum and duration, timed events, views, user profiles (for Enterprise Edition customers), changing device ID/merging user data etc. SDK will be available soon on Unity store.

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  • That sounds very promising as you mentioned only Android and iOS before - do you also plan to include Windows Universal (UWP) within the Unity Plugin or would that need to be added through https requests?

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  • Not in this release (since we are testing and about to release), but can do it in next release.

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  • When will it be released?

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  • @supsup we are working on it but I cannot give an exact deadline due to ongoing tests. Sorry about that.

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  • Can we participate in the test? Now this version is completely unusable?

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  • Yes, you can. Please send me an email to gc @ count.ly so we can discuss how you may participate in testing.

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  • Just to check: any news on this?

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  • gorkem:

    @Stoffel almost everything our native SDKs have, will be present in Unity SDK, e.g push notifications, automated/manual crash reporting, automated/manual session handling, custom events with count, sum and duration, timed events, views, user profiles (for Enterprise Edition customers), changing device ID/merging user data etc. SDK will be available soon on Unity store.

    Hi @stoffel - we have our package in repo (https://github.com/Countly/countly-sdk-unity) and corresponding documentation is also there (https://github.com/Countly/countly-sdk-unity/blob/master/Assets/Unity%203D%20SDK%20Documentation.docx) .. I am about to complete this documentation to move to resources.count.ly web site.. Probably will take 1-2 days more

    Hope this helps.

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  • Ah, very nice to hear. Will plan to test it in the upcoming days then. Thanks for the quick reply!

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  • Hey @gorkem, finally found some time to take a look at the Unity plugin. I'm a bit confused about the usage of google firebase - is this a requirement for all functions in the plugin or just for the push notifications? And if so, can I remove everything firebase/google safely if I don't require them?

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  • Hello! Glad you are back here again taking a look at the plugin. Firebase is used for FCM. If you don't require them, you can remove them.

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  • Hey @gorkem , thanks a lot for the quick replies - the plugin now works mostly quite well

    I still have two questions:

    • how does Countly-Unity handle if the user is offline for a period of time a goes back online again - will the things that should have been send to the server, but couldn't because of missing connection, be send when he is back on again? Currently I can't get it to work like this, but I might have set something up wrong of course.
    • I tried using the method "ReportView" in the "Testing" script you added to the plugin, but for some reason the views newer show up on the server (Analytics->Views), is there something that needs to be done for this? It seems to work otherwise as expected, I see when I go online with the device and the crashes/error logs get send with breadcrumbs etc.
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