[Android] Responses from Countly feedback
Hi Countly team,
I am using the feedback widget feature in app side. And I face a problem that I don't receive the responses of feedback in Countly dashboard. My current version is 20.11.10
After investigation, I found that we are using Parameter Tampering Protection feature. So that, the request of response feedback returns message " The request does not have checksum". I think that is the root cause of problem.
Can you help me how to resolve this problem?
Thank you in advance.
Comments
Hey Minh,
Thank you for flagging this. It seems to be a bug and our development team is already working on it, and we'll keep you posted as we progress.
For now, as a workaround you can disable salting by following these steps:
1. Top Cog > Applications > [SELECT THE APP]
2. Click on the three dots (top right)
3. Delete the Salt for checksum value
Thank you for your feedback. It's very helpful.
Just remind that this bug also happens on iOS side. So please take a look on it as well.
Hopefully It will be fixed as soon as possible.
Thank you.
Hello Countly team,
I am not sure should I open new ticket? But the above raised issue is kind of smilier issue which I am facing now.
I am trying to use the remoteConfig() feature.
Issue is I already set the salt to the Server and App end.
But still I am getting error "checksum mismatch".
I am not able to understand why I am getting this.
Please help me on this.
Thank you.
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