Wrong data on the Dashboard

Hi, I'm using Count.Ly to track the events from iOS app

And the data shown on the Dashboard is incorrect and kind of illogical.

As you see from the screenshot, I've closed SE more times than I've opened it. How it could make sense?

Next day all things were right, but today I have the same situation.

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3 comments
  • Hi Nick, would it be possible that you opened the app one day and close it the other day? Also, is the device where you're testing in the same timezone as your Application in Countly?

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  • Hi, no its not. I've opened app(fm_opened) then opened SE and TE one time each after this I've closed SE and TE. That's all.

    It's a strange situation because on 27th of January all the things were good. 

    Timezones are the same.

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  • Hi Nick, which Countly Edition and Version you're using?

    If you're using the Enterprise version, I would suggest you open a ticket in our premium support where we will be able to provide you a faster reply and full support.

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