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Problem installing Countly - dash-apidoc-template

Danie Krige

May 27, 2022 09:09

Hi there,

We are running into some issues when doing a fresh install on Ubuntu 18.04.6 LTS.

We run the install script: ./installer.sh

The error we get:

2062 error Error while executing:
2062 error /usr/bin/git ls-remote -h -t ssh://git@github.com/kanwarujjaval/dash-apidoc-template.git
2062 error
2062 error git@github.com: Permission denied (publickey).
2062 error fatal: Could not read from remote repository.
2062 error
2062 error Please make sure you have the correct access rights
2062 error and the repository exists.
2062 error
2062 error exited with error code: 128

It might also impact others - hope you can help.

Kind Regards

Danie

Comments

2 comments

Permanently deleted user
May 27, 2022 11:56

Hi Danie,

The repository is fine, It seems that you're having issues with your publickey; This can happen for multiple reasons. Could you please refer to the following page? https://docs.github.com/en/authentication/troubleshooting-ssh/error-permission-denied-publickey

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Danie Krige
May 27, 2022 12:00

Awesome, Thanks for confirming :)

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