Purpose of Breakdown drop down in widgets

If i go to dashboard that click on 'Add Widget' than select 'Bar Chart' than select 'Events' from tab, i am able to create a new widget. But almost all my events presented there have empty 'Breakdown'. Only 'linkClick' have options in this dropdown. Can you point me where i can read about this? I mean, am i able to generate some how custom events to be able to see something in this drop down to create widget? seems like i cant create Bar Chart from my custom events

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8 comments
  • Official comment

    Hello,

    To create a bar chart type event widget, you need to have segments for your event which are used as breakdown data in the widget setting. Your linkClick event must have segments for it.

    You can read more about it in the segmentation section for custom events - https://support.count.ly/hc/en-us/articles/360037093532-Custom-events#segmentation

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  • Thank you for your answer,  well i tried to add segmentation but seems like it is not working. My guess is that i need to name them according to some convention, is it true? or i can create any properties name in segmentation and it is supposed to be displayed?

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  • As such there is no naming convention. Although we do have limitations on events and segmentation count which you can check in the Configurations -> API section in the countly dashboard. Just make sure your event is recorded and your request structure is correct. For more information you can check the server logs for any errors.

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  • Can you point me where i can look for the logs? Is it somewhere on server or i can look at it form countly panel? this is important also because when i add segment to track_pageview it is not visible in panel/admin. 

    example for page view:

    Countly.q.push(['track_pageview', pageName, null, { group }]);

    another example: 

    Countly.add_event({
    key: 'web.tabClose',
    segmentation: {
    pageName,
    sessionDuration
    }
    });

     

    P.S. Sehemnts stuff is visible from all events section though.

     

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  • Hi, i have checked server logs and they are empty, also i have checked Configurations -> API, and increased all numbers by 10%, but since i am just starting to implement analytics, there is not much of events. Also please note that only on widgets i can not see anything in 'Breakdown'. If i click on event in all events list, i am able to view segmentation.

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  • Hello,
    The segments that you are seeing in the All events section for your selected event, are the ones that we use to populate the breakdown dropdown.
    Can you check for any errors in the browser console in your custom dashboards view?

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  • Nope no errors on console. Maybe i have missed something? i am new to countly

     

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  • Hello,
    It Looks like a strange problem.
    Can we discuss this issue in Countly's Community Slack group (Click here) ?

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