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Countly and Cookies

Hi all/support

We are looking to use Countly on some of our web portals, and wanted to check what limitations exists if disabling Cookies. From what I can see from the forums and docs, auto session tracking would not work, however you would still be able to track sessions manually, other than that there are no other limitations, is this correct?

Thank you.




  • Official comment

    Hi Pren,

    Thanks for reaching out!

    We use local storage and not cookies, so not sure how this impacts your project.

    If local storage is disabled, then we would not be able to persist the identification of a user, and on each new page refresh, it would be a new user. This would be a major problem for you.

    Please let me know if you have further questions. Thank you. :)


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  • Ok thanks, what do you mean by local storage, is this the Countly server instance receiving the data, or some storage on the desktop running the browser?

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