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Stuck on apps page

Hi,
Installed countly for the first time in our organization on an EKS cluster, installation seems fine - 2 api pods and 1 frontend pod. i was able to create 1 user and login to the console and from there i'm "stuck" on the apps page - no matter what i try to do (add app, different management options) nothing seem to happen.. 
checked the pods logs and couldn't see anything of relevant.. 
what am i missing? 
Thanks! 

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3 comments
  • Hello Haim,

    This could be happening because API requests are not routed correctly to API pods.

    To help you further, could you share what you see in the browser console?

     

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  • Hi Yash,
    After logging in, i reach this page - 

    trying to add application and accessing the different management options results in nothing.. 
    Thanks!

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  • Hello Haim,

    It looks like that requests were not routed correctly.


    You would need to make sure your ingress config routes requests starting with /i and /o to api pods, and the rest routed to frontend pods.

     

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