Countly iOS SDK Update from 19.08 to 20.11.1 causing 502 - Server Error

I'm upgrading my current Countly iOS SDK version from 19.08 to 20.11.1 and after successful migration all my countly API calls are failing with 502 error code. I've attached the response data for your reference.

<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>502 Server Error</title>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds.</h2>

Let me know on how to proceed. Thanks in advance



1 comment
  • Official comment

    Hi Gowri,

    Error 502 means something broke on the server end.
    Could you tell me what is the server version for you ?
    You can also check the server logs for any errors and share with us.

    If possible please also share the app console logs, that would help us check what kind of requests are being sent.

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