We are moving to Discord!

Join us on the Countly Community Discord Server! Engage in discussions, share your feature ideas, and learn from fellow Countly users to build exceptional apps and experiences.



I'm pretty sure that Countly didn't set any cookies in previous versions when disabled session tracking. But now a cookie (cly_id) is set even if you define:

Countly.use_session_cookie = false;

Is it possible to eliminate all cookies? We need it in order to reach the highest possible level of compliance.



  • Official comment

    Hi Soeren,

    Countly needs to store data to track this. 

    We are planning to add a feature in the web SDK to disable storing anything. This is still under development.

    Even with that, if left unattended, it will create new user with each visit and Countly does not support unlimited users, this can impact server performance.


    Comment actions Permalink
  • Hi Soeren,

    I'm following up on this post to inform you that we implemented the option to control the storage in the web SDK. Now you can use localstorage, cookie, none. So you should be able to achieve the desired level of compliance =)

    Please let me know if you have any more questions regarding this.

    Comment actions Permalink

Please sign in to leave a comment.