Kaan Kölköy

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Last activity April 17, 2022 15:24
Member since February 17, 2020 09:47

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Kaan Kölköy commented, January 13, 2022 18:48
Hello Vitaliy, Thank you for reporting this issue, we missed EOL of pip for Python 2.x and CentOS 7 installation will work with Python 3.x after this PR merged: https://github.com/Countly/countly-s...
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Kaan Kölköy commented, January 13, 2022 14:22
Hello Vitaliy, Sorry for the issue on installation, we updated the script and confirmed that it works now. Please check and apply this commit and run installation script again: https://github.com/C...
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- Edited January 16, 2022 12:45
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Kaan Kölköy commented, February 17, 2021 13:42
Hello Niyazi, It looks like there is an issue with your SSH session/bash(?) config. The `apt` command aborted by out of Countly installation. apt-get aborts when it wants interactive confirmation ...
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Kaan Kölköy commented, December 10, 2020 21:24
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Hello to who got the same issue. :) There is an issue with latest release on Ubuntu 18 & 20 which will be fixed with next minor release, please run these commands after fresh installation: cd `coun...
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Kaan Kölköy commented, December 10, 2020 19:55
Hello, I don't need last n line of the log file but all it since the last restart as I've mentioned before. By the way, is it a standalone MongoDB server or a sharded cluster? Can you provide `log/...
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Kaan Kölköy commented, December 10, 2020 19:41
Hello, Yes, error.log of NGINX may be filled up by upstream errors when the server get enormous requests while Countly isn't working. You need to disable error logging of NGINX or set log rotate fo...
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Kaan Kölköy commented, December 03, 2020 13:09
Hello, HTTP 502 means NGINX is running but it can't reach to Countly API. Can you share the output of `countly status`?
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Kaan Kölköy commented, July 28, 2020 09:33
Hello Benjamin, Can you try with these commands on your Countly server? cd `countly dir`/../wget https://github.com/Countly/countly-server/releases/download/v20.04.1/countly-community-edition-v20.0...
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- Edited July 28, 2020 09:33
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Kaan Kölköy commented, February 19, 2020 17:10
Official comment
Hello Izaan, You can use Data Migration feature if you want to export/import just 1 app, please check https://support.count.ly/hc/en-us/articles/360037641091-Data-migration.
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Kaan Kölköy commented, February 17, 2020 09:47
Official comment
Hello Benjamin, You need to have a domain name which is pointing to your server when you try to get SSL certificate with Let's Encrypt by HTTP challenge. Could not automatically find a matching ser...
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